What's wrong with the way Barclaycard have implemented their log in pages?

Login Page 1 of Barclaycard Internet banking

Login Page 2 of Barclaycard Internet banking

There are a few things wrong, but there is one main one I am looking for. However it's all intermingled, in that if your design is poor, then I expect more than one mistake. And a few minor mistakes start adding up to become just generally poor usability.

Hint: It's not a long shot off what I was talking about when I showed a picture of Eel Brook Common

9 months of eating healthy 0 - 1 birthday cake.

That cake was evil dammit. I think the sugar high will continue till July.

Got Promoted. Finally.

It's about mother fucking time too.

(You can all call me "Manager now")

A reply in a conversation with Dan about something else entirely

When I was 19 or so (i.e. anywhere between 17-20 I can't recall) I went on a Ninjitsu (shuddup,it was a recognised martial art) Mind Camp.

We did this exercise over the weekend (or 3 days) where at the start we had to find a stick and carry it with us at all times. We then had to pick a task to achieve. Mine was good marks or something. Then the whole weekend we did these exercises while focussing on the stick where for example, we wondered around and grabbed a random person, and for 40 mins they kept asking us "why" we wanted to achieve that or "how" we were going to do this etc etc. These exercises (loads of different ones but related to achieving this task) were done intermittently with other eastern mind philosophy and martial arts training.

At the end of the weekend we had a big bonfire and all tossed our sticks into it. We were told that our task was achieved. That the burning of the stick illustrated how the task was done, it was gone, it was complete. All we had to go do now was "actually physically go do it" which was considered pretty minor since in REALITY the task was ACTUALLY DONE.

The point I'm trying to make, is that if you have done it in your head, if something is done, the physical merely is a minor actually to get out of the way, because the task is actually done.

Analogy: On the ski slopes, you could jump ridiculous jumps because in your head it was actually done. Actually doing the jump was a minor inconvenience. The same was true for me when I did the jump on the last day (although landing was a major inconvenience because I hadn't done that bit in my head). When I got stuck on the slopes two days earlier, the problem was in my head I couldn't do it. So physically it becomes impossible.

A task is done when you achieve it in your head. Physically performing the action is merely confirms this, and is not the actual achievement itself.

It's the kind of thing you think you'll only do a few times. It's only harmless you say. You hear the horror stories, but you think that it won't happen to you. And then it does. You're at a party. Your party in fact. And it all goes horribly wrong. And you're left feeling a bit like you've been done.

Yes, that’s right. You tried to play a legally downloaded track, and it wouldn't play.

You think DRM (digital rights management) is ok. That you can deal with it, that it's not really all that bad. You buy a few songs from IMS (iTunes Music Store). Some especially for the party in fact, including a kick ass U2 Vertigo Remix by Jacknife Lee that was going to be a headline track.

You see this is why DRM is bad. In that it's not management at all, it's restriction. Yeah the artist gets their cut, but the record company gets an even bigger cut. The consumer however gets shafted. As I have said before, what you are paying for is essentially the right to have someone else dictate what you are allowed to do with you music.

The difference is, previously it was only a legal statement, that you couldn't make a copy of the music, etc etc, with some sort of fair rights assumed. Now that are trying to enforce it with technology.

See when we tried to play the track on the night, it needed an internet connection to authorise the computer. Now this is what I call untenable. A situation where I have paid for music, but suddenly at 1am I need an internet connection to listen to it simply is not a sustainable business model.

Which is why I wont feel bad, stripping the DRM off in future on music I have legally bought. And why right now I don't feel all that bad downloading albums off the net. Largely because the current music model just isn't working. I buy CDs. I'm probably buying less CDs I don’t wont than I used to, but I still buy CDs. I don't download TV or movies, because between Sky, DVDs and the cinema I have something that gives me what I want.

Having someone else tell me what I can do with my music and how I can listen to it, and not getting the headline track played at my party, isn't.

I relasise this is a long and rambeling post, and could largely be written well as opposed to how its written. The take home message is this:

DRM is bad. There a lot of people trying to sell the concept to you. They're lying. It's still bad.





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